Customer Service Representative (Fashion) Job in Lagos | Amani Advisory

Salary: ₦150,000 – ₦200,000 per month

Qualification:

* HND or Bachelor’s Degree in any relevant discipline.
* Excellent communication and customer service skills.
* Experience using CRM tools is an added advantage.

Experience:

* 1–3 years of experience in customer service, retail, or the fashion industry.

Description

Amani Advisory is recruiting a Customer Service Representative for a growing fashion brand in Lagos. The successful candidate will assist customers with inquiries, process orders, resolve complaints professionally, and ensure every customer enjoys a positive shopping experience. You will also support order tracking, maintain accurate customer records, and work closely with the sales team to improve customer satisfaction.

This role is ideal for someone who is friendly, organized, and passionate about delivering excellent customer service.

Key Responsibilities

* Respond to customer inquiries via phone, email, and social media.
* Process and follow up on customer orders.
* Resolve customer complaints promptly.
* Maintain accurate customer records.
* Work with the sales team to improve customer experience.
* Prepare customer service reports.

Application Email
jobs@amaniadvisory.com

How to Apply
Send your CV to jobs@amaniadvisory.com using “Customer Service Representative (Fashion)” as the subject of your email.

Application Deadline: August 31, 2026.